Privacy Policy

Last updated: February 7, 2026

PalletFlow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact Information: Email address and company name when you sign up for our beta waitlist
• Usage Data: Information about how you interact with our website, collected through cookies and analytics tools

2. How We Use Your Information

We use the information we collect to:

• Send you updates about PalletFlow and our beta program
• Respond to your inquiries and provide customer support
• Analyze and improve our website and services
• Comply with legal obligations

3. Data Storage and Security

Your data is stored securely using industry-standard encryption. Beta waitlist signups are stored in Google Sheets, subject to Google's security practices. We do not sell, trade, or otherwise transfer your personal information to third parties.

4. Cookies and Analytics

We use Google Analytics to understand how visitors interact with our website. This helps us improve our services. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability

To exercise these rights, please contact us at privacy@palletflow.app.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Beta waitlist data will be retained until you request its deletion or until the beta program concludes.

7. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

PalletFlow
Email: privacy@palletflow.app